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Shipping Policy
All online orders are shipped via USPS and if received by 2:00 PM MST (Arizona) will be shipped the same business day. Orders received after 2:00 PM MST (Arizona), or during the weekend, will be shipped the next business day. Orders that are shipping via USPS may take one additional day for shipment as our USPS pickup time varies.
All rates are calculated in real-time by USPS on our site on the first page of the checkout process. If you have added items to your shopping cart you will also be able to see estimated shipping rates before proceeding to checkout.
Refund Policy
Sonoran Blossom guarantees not just our products, but our customer's experience as well.
If you are not 100% satisfied with your order, we promise, with your assistance, we will resolve the issue quickly and easily. We will promptly issue a refund, credit, or replacement – whichever you prefer. We do not refund any special order items, taxes or shipping charges.
To ensure that your returns are handled quickly and effectively, please be prepared to provide the order number, a picture of the problem if necessary, and a brief reason for the return.
Please follow the instructions and requirements listed below when requesting a return:
Customer Service must approve all returns and will do so by issuing a Return Material Authorization (RMA) number, which must be marked on the outside of each box. To obtain an RMA number, please email us at sales@SonoranBlossom.com between the hours of 9:00 AM and 4:30 PM MST Arizona, Monday through Friday.
To receive full credit, you must contact Customer Service within 21 days of the invoice date. No credit or returns are allowed after 21 days.
No returns will be accepted for special order items.
No returns will be accepted for consumed or damaged products after delivery has been made.